Customer reviews of MSL Trade Centre

By Mr Yufeng G on 16 October 2017 | Verified purchase

Very friendly and helpful staff, know what they are doing, made the whole process easy and smooth. Would recommend it to friends.

Reply from MSL Trade Centre on 17/10/17

Good morning Mr Guo , i am delighted to read your kind words about Msl Trade Centre Birmingham . Thank you so much for your feedback and your 5 star review . I am thrilled that Peter and his team have succeeded in delivering an excellent customer experience to you . Best regards from all of the Msl Trade Centre team

By Monika M on 14 October 2017 | Verified purchase

Very helpful and friendly team . I love my new car and I am very happy with their help. I would recommend this place to anyone :). Thank you

Reply from MSL Trade Centre on 15/10/17

Thank you Monika so much for your 5 star feedback . At Msl Trade Centre we offer a no pressure relaxed sales approach . We look forward to your valued recommendations and wish you happy motoring . Best regards from Peter and the Msl Trade Centre team

By Mark G on 14 October 2017 | Verified purchase

Really friendly people and we got a great deal. What more can you ask of a car dealer? Would definitely go there again.

Reply from MSL Trade Centre on 15/10/17

Hi Mark , thank you for taking the time to give us an outstanding 5 star review . We take pride in offering excellent customer service and value for money and its great to know you had a good car buying experience . Reviews like yours reinforce the qualities we hold so dear . Many thanks and best regards from Peter and the Msl Trade Centre team

By Stephanie R on 11 October 2017 | Verified purchase

Salesman P, ably assisted by salesman Z, (Autotrader doesn't want me to use names in a review, can't understand why when the review is complimentary) made the viewing process very easy. I was left to view at my leisure with one or other on hand to assist and answer questions at my request. No hard sell. I wouldn't hesitate to recommend this dealer to a friend.

Reply from MSL Trade Centre on 12/10/17

Thank you Stephanie for your kind words and for outlining the nature of our sales process . At Msl Trade Centre we treat our customers as we would want to be treated ourselves , in overseeing the sale runs smooth from start to finish . Its great great to get another 5 star review and such positive feedback . Best regards From Peter and the Msl Trade Centre team

By Sheriden R on 07 October 2017 | Verified purchase

Excellent service.very friendly and helpful. Carp jokes lol. Everything sorted in 20 minutes to drive away. Would highly recommend

Reply from MSL Trade Centre on 08/10/17

Hi Sheriden , thank you for your 5 star review and of course your kind words . Years of being in the motortrade bring the quality of service and knowledge that you have experienced , we look forward to your recommendations and wish you happy motoring . Best regards from Peter and all the Msl Trade Centre team

By Goncalo J on 04 October 2017 | Verified purchase

Easy, fast, very good price! I highly recommend msl trader!

Reply from MSL Trade Centre on 16/11/17

Hi Goncalo , thank you very much for your 5 star review , we are delighted you were happy with our sales service . Please do not hesitate to contact us in the future if you require further assistance .Happy motoring and best regards from Peter and the Msl Trade Centre team

By Sheila W on 30 September 2017 | Verified purchase

Peter was very helpful. Although he could of put more milk in the coffee .enjoyed driving some of of the way home, very pleased with my new car thanks very much .Sheila .

Reply from MSL Trade Centre on 01/10/17

Hi Sheila , thank you very much for your feedback and of course your 5 star review . All i can do is apologize about the milk quantity , the reason for this is that i am a black coffee drinker . We are so pleased you are happy with the service you received and that you are enjoying your new Smart Roadster. It was our pleasure dealing with you and wish you all the very best , from Peter and the Msl Trade Centre team

By Ian H on 28 September 2017 | Verified purchase

Excellent service, customer service was great, bought a beautiful vehicle it was clean and well looked after.

Reply from MSL Trade Centre on 29/09/17

Hi Ian , thank you for our 5 star review . We are delighted you are happy with your new Mercedes as well as our sales process , your comments are greatly appreciated . At Msl Trade Centre we treat our customers as we would like to be treated ourselves in a non pressurised environment , so its great to read feedback such as yours to we know we are getting the job done right . It was a pleasure meeting you , wishing you best regards from Peter and the Msl Trade Centre team

By Brittany W on 28 September 2017 | Verified purchase

Bought my first car here for a decent price. Car was clean and in amazing shape. Service was great as they were more than willing to deliver the car to my home the next day and were completely honest about a few minor scratches which was expected due to the cars age. They made the whole process really quick and easy. Highly recommend.

Reply from MSL Trade Centre on 29/09/17

Thank you so much Brittany for your kind words and 5 star review , great customer service and care are qualities we feel very strongly about and reviews like yours reinforces these values we hold so dear . We appreciate your custom and wish you all the very best and happy motoring from Peter and the Msl Trade Centre team

By Shawn G on 24 September 2017 | Verified purchase

Fantastic experience! After viewing 8 cars over a weekend and arriving to view many awful cars listed as "in excellent condition", I arrived at MSL and spent a total of 30 minutes from arriving to driving away in a new car. The advert was honest and accurate. The salesman wasn't pushy, he allowed the car and his appraisal of the car to sell it. The perfect car buying experience! Thanks again!

Reply from MSL Trade Centre on 25/09/17

Hi Shawn , thank you for your positive feedback and of course our 5 stars . We find honesty the best policy and that our laid back no pressure sales give us the advantage over our competitors . Wishing you happy motoring and best regards from Peter and the Msl Trade Centre team