Customer reviews of MSL Trade Centre

By jonathan M on 21 January 2020 | Verified purchase

Fantastic service- treated with dignity everyday well explained with deep knowledge

Reply from MSL Trade Centre on 22/01/20

Many thanks Jonathan for taking the time to leave us a 5 star review outlining our customer service and knowledge , it was our pleasure to meet you and serve you . May we wish you happy motoring and all the very best from Peter and the Msl Trade Centre Team

By Marin A on 17 January 2020 | Verified purchase

Both a new car from them. Only 30.000 miles on the clock, after a 2 days of driving notice and oil leak from the engine, to be more exact Rocker Cover gasket. I have notified them and the woranty company that they gave me with the purchase of the car. Bottom line warranty won't cover the damage for no practical reason which I will take them to Court. Strongly do not recommend baying cars from this dealer hi possibility of getting a damaged vehicle.

Reply from MSL Trade Centre on 06/01/21

Thank you so much Marin for taking the time to leave us this review , i am happy the warranty company paid for the new rocker cover gasket and refitting as i sorted the claim out direct with the warranty company on your behalf because of crossed wires , May we wish you all the best from Msl Trade Centre

By ian W on 16 December 2019 | Verified purchase

Peter is a very helpful and interesting man. We arranged to view the VW Caddy on route from Eastbourne to Scotland. After test driving I agreed to buy it and all paper work etc was carried out. On our way home the following week I collected the Caddy. On my test drive I never put my foot down hard as drove around in a built up area and max speed limit was 40mph. Sadly, I found that when in sport (auto gear box) the van would not change gear. I took the van to my local garage to check it out who confirmed a gear box fault. I contacted Peter who told me not to worry and would speak to the gearbox company he had used. I took the van to a gearbox specialist near me and found that mechatronic value was at fault. It turned out that the wrong program had been installed (petrol put on a diesel). This was changed at no cost to me and now the vehicle runs like a dream. It was a pain and did make me panic but as Peter said, he would get it resolved and we did.

Reply from MSL Trade Centre on 13/01/20

Thank you Ian for our 5 star review and thank you for explaining the quality of our customer service . we really appreciate your patients and time you took in writing our review and we are so pleased your happy with your purchase , may we wish you hapy motoring and all the best for the future from Peter and the Msl Trade Centre Team.

By luke P on 30 November 2019 | Verified purchase

Just picked my new Audi A4 sline up from this place very pleased with it after driving 3hrs was well worth coming. Prices are fair very genuine place good staff very helpful guy.

Reply from MSL Trade Centre on 01/12/19

Many thank Luke for taking the take to give us such an outstanding 5 star review of our business , great customer care and service are qualities we feel very strongly about and your review reinforces these qualities we hold so dear , may we wish you happy motoring , best regards from Peter and the Msl Trade Centre Team .

By donna B on 28 November 2019 | Verified purchase

My experience of MSL Trade Centre has been very positive. I found Peter to be genuine, fair and very helpful. After discovering an unexpected electrical problem with my car, he went the extra mile to make sure my new car was fixed and that I had a good deal. He also made sure I had a replacement car while mine was being fixed. He kept in touch with me through the whole process to explain what was happening and to reassure me. I would recommend MSL.

Reply from MSL Trade Centre on 28/11/19

Thank you very much Donna for your custom and of course our 5 star review ,we really appreciate you sharing your experience with other customers and wish you happy motoring and best regards for the future , from Peter and the Msl Trade Centre Team .

By kelly K on 17 November 2019 | Verified purchase

Absolutely fantastic service, gone through everything with so much patience with us. Would definitely recommend to friends and family!

Reply from MSL Trade Centre on 18/11/19

Thank you so much Kelly for sharing your experience with us its exactly what we want to hear from our customers , we really appreciate your feedback and of course our 5 gold stars ,we look forward to your recommendations and wish you and your family all the very best for the future .Best regards from Peter and the Msl Trade Centre Team .

By momchil M on 10 November 2019 | Verified purchase

An excellent 5-star service and costumer care. I would definitely would recommend this dealer. I fell in love with my purchase I knew it was the one.

Reply from MSL Trade Centre on 11/11/19

Thank you so much Momchil for pointing out our 5 star service it is very much appreciated .At Msl Trade Centre customer care and service are the most important factors , may we wish you happy motoring and all the best for the future from Peter and the Msl Trade Centre Team .

By LINA R on 10 November 2019 | Verified purchase

Great range of cars; automatic and manual. The car I purchased was practically brand new and in perfect condition. Full service history of vehicles included. The staff are so friendly and welcoming. Would definitely recommend this company to anyone interested in looking to buy great value cars. Many thanks to Peter and Zee for your help!

Reply from MSL Trade Centre on 11/11/19

Hi Lina thank you so much for our 5 stars and your very kind words about our chosen used vehicle selection , it was great to meet you and your family and look forward to seeing you for your next purchase , happy motoring from Peter and the Msl Trade Centre Team .

By sharon J on 09 November 2019 | Verified purchase

Friendly staff. Good deal and no nonsense. Love my new car

Reply from MSL Trade Centre on 10/11/19

Thank you Sharon for both your fantastic review and your custom and thank you for highlighting our good deal no nonsense policy , we look forward to seeing you when you are ready to make your next purchase and may we wish you happy motoring from Peter and the Msl Trade Centre .

By simon M on 25 October 2019 | Verified purchase

I brought a car off these people and they couldn’t do enough for you would 100% recommend

Reply from MSL Trade Centre on 26/10/19

Thank you Simon for our 5 star review and of course your custom , it is most appreciated ! may we wish you happy motoring and all the best from Peter and the Msl Trade Centre Team.