Customer reviews of MSL Trade Centre

By Michael S on 24 June 2017 | Verified purchase

Hi my name is Michael I came up from London by train to msl trade centre which is 5mins by cab from station. when I arrived I was greeted by a salesman called zee. but the only thing I could see was the beast I came to purchase when say beast I mean a bmw 760li .Zee spent a lot of time with me he did not just take my money and say see you later , top man. When I took my eyes off the beast and looked around the show room they have a good selection of quality cars.I was offered a hot drink and when I arrived ,the time I spent there was pleasent.Drove back to London with a big smile on my face.

Reply from MSL Trade Centre on 20/07/17

Thank you Michael for your top man 5 star review , we always aim to please . Customers are our life so we always do our best to make sure they are happy with our service . Best regards the Msl Trade Centre team

By Jayne W on 21 June 2017 | Verified purchase

Zee was professional, courteous and extremely polite. He was very knowledgeable and explained every function of the car. On the test drive, he drove whilst explaining the automatic gear box of which I had no previous experience and then patiently guided me as I took the wheel. As a woman buyer it can be a little daunting buying a new car but at no point did I feel intimidated or pressured to buy. Top marks to MSL and their awesome customer service and a special thanks to Zee. I love my new car and would definitely recommend them and their services.

Reply from MSL Trade Centre on 20/07/17

Thank you very much for the kind review . We try to make everyone feel welcome with no high pressure sales and appreciate how stressful buying a car can be . It was a pleasure dealing with you , many thanks from the Msl Trade Centre team

By Bindia M on 09 June 2017 | Verified purchase

Purchased a polo from MSL the other day, can't thank these guys enough. So helpful and the car is brilliant, I would recommend MSL 100% Thanks again Zee!!!

Reply from MSL Trade Centre on 20/07/17

Thank you Bindia for your 5 star review , it is a lovely car . Happy motoring and best regards from the Msl Trade Centre team

By Shafiq A on 05 June 2017 | Verified purchase

I have just purchased a vehicle from MSL and i'm very pleased to add to their other excellent reviews. I would highly recommend them to anyone looking to buy a new/used car. Not only were the staff professional and courteous throughout, there was no typical pushy selling which I have experienced at other dealers. Product knowledge was excellent, i felt they were genuine, trustworthy and helpful. Zee went out of his way to answer a query i had, and was happy to contact the manufacturer on my behalf as well as print off additional details for me. The indoor showroom is clean, well lit, maintained and very easy to reach being close to the Birmingham city centre. If you want peace of mind, and a wide variey of good quality cars to choose from definitely give MSL a visit.

Reply from MSL Trade Centre on 20/07/17

Thanks Shafiq we are so pleased you are happy with your new car and the overall buying experience . Wishing you many miles of happy motoring Best regards from the Msl Trade Centre team

By Neil R on 28 May 2017 | Verified purchase

Brilliant people full honest sale. Thanks

Reply from MSL Trade Centre on 20/07/17

Hi Neil thank you for your 5 star review . Glad you were happy with your new van . Best regards Msl Trade Centre team

By Denis M on 27 May 2017 | Verified purchase

Peter was very nice and helpful on this occasion. Hopefully I don't have an issues but he assured me he is always willing to help.

Reply from MSL Trade Centre on 20/07/17

Thank you Denis for taking the time to give us a wonderful review , we always do our best and appreciate the positive comments . Best regards from all the staff at Msl Trade Centre

By David F on 27 May 2017 | Verified purchase

Very nice company to talk with good service, car in excellent condition and valeted to a very high standard, would recommend them to anyone

By Daniel K on 25 May 2017 | Verified purchase

I bought a Fiat Punto 2 weeks ago. After initially speaking to Pete on the phone, I felt confident this was the car I was looking for. When I got to MSL Trade Centre the car was as advertised, well looked after with full service history and sold at a fair price. Over a cup of coffee Pete showed me all of the previous MOTs of the car, nothing major in its history and sorted out the necessary paperwork. I drove the car away the same day. After a couple of days driving I found a couple of very minor faults (passenger side back window didn't roll down and wing mirror wasn't adjusting correctly) so I phoned Pete back up, he assured me they weren't a problem and he would sort them out. We arranged a day and time convenient for me to drop the car back to MSL, 24 hours later my car was ready with everything in working order. Thanks Pete. A* service. I would recommend MSL Trade Centre to all of my friends and family. ¿ ¿ ¿

Reply from MSL Trade Centre on 20/07/17

Thank you Daniel for your 5 star review . We are glad to be of service , again thank you and for the mention of recommendation . Regards all the staff at Msl Trade Centre

By Anthony B on 25 May 2017 | Verified purchase

Good product, great service, courteous and friendly.

Reply from MSL Trade Centre on 20/07/17

Thank you Anthony for your kind words and of course your 5 star review .At Msl Trade Centre we treat customers as we would like to be treated ourselves so its great to know you had an enjoyable experience . Best regards the Msl Trade Centre team

By Jay T on 24 May 2017 | Verified purchase

I have been looking for a Mercedes-Benz W124 Estate in very good condition with a certain spec! When the one MSL put up for sale, I was instantly impressed with the information, description and the photos supplied by them showing the vehicle, this gave me a very good idea and helped me make a decision to buy it. I am a London based collector and Peter took the time on a Sunday afternoon to talk to me about the car. His honesty and knowledge was very assuring that as I explained I will buy the car (paid in full) on his verbal trust on a 'gentleman's agreement'. Very nice gent, and even more pleasant to deal with in person when I collected the car a few days later. His co-workers were also very nice and welcoming when arrived and even took the time to show us around there very well maintained showroom. Peter ensured me and brother met all the time restrictions to check the car, taxed it on my behalf and delivered all paperwork so we could leave for London again. Highly Recommended!!!!!

Reply from MSL Trade Centre on 20/07/17

Hi Jay , thank you very much for your review and for the 5 stars . At Msl Trade Centre we pride ourselves on honesty and we are always available to explain and describe our products .Thanks again Jay . Best regards from the Msl Trade Centre team