Customer reviews of MSL Trade Centre
At MSL Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Great honest and reliable
By Vidal T on 23 May 2017 | Verified purchase
Great, really helpful and great advise. Would use again. Great customer service and have gone extra mile in preparing the car and making me feel comfortable.
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5
Superb customer service
By Mike F on 22 May 2017 | Verified purchase
I bought an 09 plate S Class Mercedes from MSL Trade Centre. One can feel apprehensive buying a used car but I found the experience at MSL reassuring and helpful, both with the sale and the aftercare. Pete, the Director, was not only personable and friendly he was honest and frank. Even with a 12 month MOT and their own checking no car salesman has a crystal ball to predict future breakdowns, but he told me the "only issue if you have a problem is that there won't be a problem, we'll sort it out". In the first month I had a suspension sensor problem then an electronic handbrake problem and Pete's promise was put to the test. With the help of MSL's sister garage a short distance away the car was repaired on both occasions very quickly and free of charge under the warranty that came with the purchase. And they dealt with the warranty provider not me! All in all, brilliant "bespoke" customer service and I would highly recommend this company for sales and service. Well done. Mike Forrest.
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5
By Richard D on 06 May 2022 | Purchase not verified
I have recently bought a Nissan Qashqai from Pete and from statt to finish the experience was perfect. The car was as described in the advert and over the phone, everything I asked to be done was done and ready for the agreed collection time.
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5
By Que H on 22 November 2021 | Purchase not verified
Amazing service at MSL from start to finish, Peter was honest, professional and polite. I came to MSL looking to change cars as we were getting a dog, so wanted to change my hatchback to an estate. Peter was understood our needs and was not to pushy like other car sales men, the task was to part ex and not spend too much money. Peter met our needs, there was an issue with the driver side window that needed re-programming and as promised was resolved upon collection of change over. I would 100% recommend this car dealer to friends and family. all the best
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5
Amazing service
By Ugis M on 23 April 2021 | Purchase not verified
I bought Convertible BMW and while I went back home was gearbox issue, I contacted Pete and we arrange date to bring car back to MSL trade centre to fix it. While repaired gearbox found some issues in engine and fixed as well. After about week I got it back and I’m driving already couple days without any issue. All was warranty covered.. This is the best service ever I received. If I will upgrade car in future I will use MSL trade centre, Amazing service! Thank you MSL trade centre for keeping your promise!
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5
PETE WAS AMAZING!
By Ron P on 11 August 2020 | Purchase not verified
Just wanted to say what an amazing place to buy a car from! I just bought a 2012 Toyota for an amazing price with amazing service. So honest and professional and was completely transparent. PETE WAS GREAT!!!! Thanks so much for being so great with me. Really made my day and I will definitely be coming back to buy my next car from this place and will be going to Pete. My daughter will be buying her first car from MSL Trade Centre in the New Year and I am so glad to have a place that I trust that she can buy from. Thanks again to the team at the trade centre and to Pete! From Ron and Kim
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5
The best car dealership and car trader
By Attila D on 13 June 2020 | Purchase not verified
Mr Peter is the best car trader i have ever met.helpful professional service.no doubt,higly recommended to anyone who wanna buy a quality car.thank you Peter
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5
As good as it gets!
By Maurice L on 08 June 2020 | Purchase not verified
From the start this was going to be quite a challenge: having a brake down with the car on the test drive due to a faulty fuel pump and sensor, we knew Covid not helping getting this sorted, spare parts and labor, would be difficult at best. I did not expect Peter to have X-Ray vision. So even after this set back I was still fully confident that he could deliver the car I wanted to buy at the right price and with proper reliability! Peter went above and beyond what I expected, reliable service and client satisfaction are at the top of his wish list and man, did he deliver on that! I am today the happy owner of a wonderful motor bought from MSL Trade Center and I can assure you that in the car trade a gentleman like Peter is a diamond in the rough. Thank you for your patience with me too, being OCD does not always help...
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5
Fantastic
By Annmarie D on 29 January 2020 | Purchase not verified
He was a lovely man and really helped me out with my auntie we brought Vauxhall astral off him
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5
Delighted with service
By Mark E on 19 October 2019 | Purchase not verified
Very friendly staff who will go out of their way to help you find the car for you. I will be a repeat customer when the time comes to trade for my next car. Thanks guys, you made my day.
Opening times
Monday | 09:00 - 17:30 |
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Tuesday | 09:00 - 17:30 |
Wednesday | 09:00 - 17:30 |
Thursday | 09:00 - 17:30 |
Friday | 09:00 - 17:30 |
Saturday | 09:00 - 15:00 |
Sunday | Appointment Only |
MSL Trade Centre
- Address:
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180-182 STRATFORD ROAD,
SPARKHILL,
Birmingham,
West Midlands,
B11 1AG