Customer reviews of MSL Trade Centre

By Kevin H on 22 September 2017 | Verified purchase

We agreed to buy a van from these guys and they kindly agreed to stay open until 7:30pm to complete the purchase and then helped us to get temporary insurance to drive the van home. When we arrived home we realised that it was longer than our previous one and it didn't fit on our drive! We phoned up MSL and they couldn't have been more helpful. They agreed to exchange it for another van and to stay open again for us to travel to them. Thanks again guys.

Reply from MSL Trade Centre on 23/09/17

Hi Kevin , thank you for yet another 5 star review and of course your great feedback . We are delighted you are happy with our service and your comments mean a lot to us ,and it is great to know you had such an enjoyable buying experience . Best regards From the Msl Trade Centre Team

By Simona O on 16 September 2017 | Verified purchase

Very friendly and very helpfull staff, highly recommended

Reply from MSL Trade Centre on 17/09/17

Thank you for your review Simona , we are delighted you are happy with your new car and our friendly service and sales process .We look forward to your recommendations and wish you all the best with your new Mercedes . Best regards from the Msl Trade Centre team

By Monika C on 15 September 2017 | Verified purchase

Very good professional service. They have given us 3 months of guaranty. The car worth its price, Hope it serves me for long.

Reply from MSL Trade Centre on 16/09/17

Hi Monika , thank you for your 5 star review . It was our pleasure to meet you and wish you all the very best with your new car . Please do not hesitate to contact us if you need anything . Best regards from Peter Nd the Msl Trade Centre team

By Christopher T on 05 September 2017 | Verified purchase

5 star rating doesn't do justice to this dealer, they go above and beyond what you would hope to receive in customer service. Any problems are quickly and expertly attended to and nothing is too much trouble. Peter especially deserves special mention as he is a lovely fellow and isn't the pushy salesman type that you would expect from a car dealers, far from it in fact. You can browse at your leisure and if you have any questions, he is available to answer them rather than hovering round you whilst you look. I read the reviews of this garage before deciding to visit and quite frankly took them with a pinch of salt as in my previous experience, they usually aren't true to life. MSL trade centre is DEFINITELY worthy of the praise and I cannot fault their exemplary attitude towards their customers and will absolutely recommend them to you and anyone else considering purchasing a used car in the future. Thank you MSL and look forward to buying from you again. Chris and Tina.

Reply from MSL Trade Centre on 10/09/17

Thank you Chris for your 5/7 star review, well Wow ! what can we say but thank you for your very very kind words and praise and highlighting our no pressure no hassle sales .We always strive to offer a relaxed buying process and we look forward to seeing you for your next purchase soon Best regards from Peter and the team at Msl Trade Centre

By Katie M on 05 September 2017 | Verified purchase

MSL trade centre is a pleasure to get your car from, myself and my family as soon as we entered the building were treated with care and respect. Was free to inspect, ask as any questions about the car and had no pressure or typical sales talk from our dealer. My now new car was kept in immaculate condition so couldn't ask for more. Would highly recommend ¿.

Reply from MSL Trade Centre on 06/09/17

Hi Katie , thank you very much for your quality feedback and of course the 5 stars . We are delighted you are happy with your new car and the overall sales process from start to finish , we much appreciate your comments which help other customers in the future . Happy motoring and best regards from Peter and the Msl Trade Centre team

By Julia S on 02 September 2017 | Verified purchase

The car seller was fantastic throughout the process of buying our car unseen and arranged for it to be delivered in record time. The car was as described and so far so good. We have taken it on two long drives now and there doesn't seem to be any problems fingera crossed.

Reply from MSL Trade Centre on 03/09/17

Thank you Julia for your 5 star review and the time you took to write this for us . We strive on strategy and being honest with our customers .We are glad you are happy with your new car as your review describes . Best of luck from Peter and the Msl Trade Centre team

By Simon B on 02 September 2017 | Verified purchase

Very helpful with looking at the car, also very friendly as well. They are very good at interacting with the customers and are very upfront about the cars, lovely place to go to and I would recommend.

Reply from MSL Trade Centre on 03/09/17

Hi Simon , thank you for your excellent feedback . It was our pleasure in assisting you with the purchase your first car with confidence ! We appreciate all your comments and wish you all the very best and of course happy motoring . Best regards from Peter and the Msl Trade Centre team

By Robert F on 01 September 2017 | Verified purchase

Definitely recommend MSL Trade Centre, Birmingham, in the future to anyone purchasing a vehicle. Pete the owner and salesman is a quality honest fella who answered all enquiries I had about the VW GT TDI advertised online even via email as we were West Country boys coming down from the South West. The cars perfect, quality condition, and was well looked after; Safe to say I enjoyed the drive back home.

Reply from MSL Trade Centre on 02/09/17

Thank you Rob for your your 5 star review , its great to read the feedback that you had such an enjoyable car purchasing experience . It was our pleasure to meet you and the West Country boys and to answer all your questions with honesty . We are glad you enjoyed the journey home , look forward to your recommendations . Thanks again and best regards from Peter and the Msl Trade Centre team

By Jonathan L on 01 September 2017 | Verified purchase

Brought a Mercedes Benz E Class from the MSL Trade Centre on Tuesday and not only is the car Phenomenal but the service that accompanied it from Peter and the team. Gave me plenty of advice regarding all the gadgets in the car and tried to save me a few £s where he could. The car itself drives like a dream and is worlds apart from my old car has it was Renault Scenic. I believe one of the other reviews says the MSL Trade Centre is the hidden gem of Birmingham and this is totally correct. 2nd 7 Star Review! Thanks again Jonathan

Reply from MSL Trade Centre on 02/09/17

Thank you Jonathan for your positive 5/7 star feedback . At Msl Trade Centre we find the honesty is the best policy approach , and the proof is in the pudding as they say ! May we wish you many years of happy motoring and hope to see you when your vehicle is ready for change . Best regards from Peter and the Msl Trade Centre team

By Isaac S on 31 August 2017 | Verified purchase

Very friendly and good after sales Service. I was well received. Overall good customer satisfaction

Reply from MSL Trade Centre on 23/08/17

Many thanks Isaac for your 5 star review and for highlighting your satisfaction of our sales and after sales service , we always strive to offer a relaxed no pressure enjoyable buying experience . Best regards from Peter and all of the Msl Trade Centre Team