Customer reviews of MSL Trade Centre
At MSL Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
MSL Trade Centre
Based on 265 customer reviews
Outstanding Customer Service
By Kevin H on 22 September 2017 | Verified purchase
We agreed to buy a van from these guys and they kindly agreed to stay open until 7:30pm to complete the purchase and then helped us to get temporary insurance to drive the van home. When we arrived home we realised that it was longer than our previous one and it didn't fit on our drive! We phoned up MSL and they couldn't have been more helpful. They agreed to exchange it for another van and to stay open again for us to travel to them. Thanks again guys.
Much more easier then expected...
By Simona O on 16 September 2017 | Verified purchase
Very friendly and very helpfull staff, highly recommended
Can recommend it
By Monika C on 15 September 2017 | Verified purchase
Very good professional service. They have given us 3 months of guaranty. The car worth its price, Hope it serves me for long.
7 stars at least for this dealership.
By Christopher T on 05 September 2017 | Verified purchase
5 star rating doesn't do justice to this dealer, they go above and beyond what you would hope to receive in customer service. Any problems are quickly and expertly attended to and nothing is too much trouble. Peter especially deserves special mention as he is a lovely fellow and isn't the pushy salesman type that you would expect from a car dealers, far from it in fact. You can browse at your leisure and if you have any questions, he is available to answer them rather than hovering round you whilst you look. I read the reviews of this garage before deciding to visit and quite frankly took them with a pinch of salt as in my previous experience, they usually aren't true to life. MSL trade centre is DEFINITELY worthy of the praise and I cannot fault their exemplary attitude towards their customers and will absolutely recommend them to you and anyone else considering purchasing a used car in the future. Thank you MSL and look forward to buying from you again. Chris and Tina.
Easy and well looked after experience
By Katie M on 05 September 2017 | Verified purchase
MSL trade centre is a pleasure to get your car from, myself and my family as soon as we entered the building were treated with care and respect. Was free to inspect, ask as any questions about the car and had no pressure or typical sales talk from our dealer. My now new car was kept in immaculate condition so couldn't ask for more. Would highly recommend ¿.
A great trader
By Julia S on 02 September 2017 | Verified purchase
The car seller was fantastic throughout the process of buying our car unseen and arranged for it to be delivered in record time. The car was as described and so far so good. We have taken it on two long drives now and there doesn't seem to be any problems fingera crossed.
Helpful and enjoyable.
By Simon B on 02 September 2017 | Verified purchase
Very helpful with looking at the car, also very friendly as well. They are very good at interacting with the customers and are very upfront about the cars, lovely place to go to and I would recommend.
Sound as a Pound & Safe as Houses
By Robert F on 01 September 2017 | Verified purchase
Definitely recommend MSL Trade Centre, Birmingham, in the future to anyone purchasing a vehicle. Pete the owner and salesman is a quality honest fella who answered all enquiries I had about the VW GT TDI advertised online even via email as we were West Country boys coming down from the South West. The cars perfect, quality condition, and was well looked after; Safe to say I enjoyed the drive back home.
By Jonathan L on 01 September 2017 | Verified purchase
Brought a Mercedes Benz E Class from the MSL Trade Centre on Tuesday and not only is the car Phenomenal but the service that accompanied it from Peter and the team. Gave me plenty of advice regarding all the gadgets in the car and tried to save me a few £s where he could. The car itself drives like a dream and is worlds apart from my old car has it was Renault Scenic. I believe one of the other reviews says the MSL Trade Centre is the hidden gem of Birmingham and this is totally correct. 2nd 7 Star Review! Thanks again Jonathan
By Isaac S on 31 August 2017 | Verified purchase
Very friendly and good after sales Service. I was well received. Overall good customer satisfaction
MSL Trade Centre
- 0121 7531313 07955 582828
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 15:00|
Due to the current circumstances we are open during lockdown and our vehicles can be viewed only by appointment on a one on one basis , please call for more information and viewing . Stay safe from all the Msl Staff .