Customer reviews of MSL Trade Centre
At MSL Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
MSL Trade Centre
Based on 262 customer reviews
Can recommend it
By Monika C on 15 September 2017 | Verified purchase
Very good professional service. They have given us 3 months of guaranty. The car worth its price, Hope it serves me for long.
7 stars at least for this dealership.
By Christopher T on 05 September 2017 | Verified purchase
5 star rating doesn't do justice to this dealer, they go above and beyond what you would hope to receive in customer service. Any problems are quickly and expertly attended to and nothing is too much trouble. Peter especially deserves special mention as he is a lovely fellow and isn't the pushy salesman type that you would expect from a car dealers, far from it in fact. You can browse at your leisure and if you have any questions, he is available to answer them rather than hovering round you whilst you look. I read the reviews of this garage before deciding to visit and quite frankly took them with a pinch of salt as in my previous experience, they usually aren't true to life. MSL trade centre is DEFINITELY worthy of the praise and I cannot fault their exemplary attitude towards their customers and will absolutely recommend them to you and anyone else considering purchasing a used car in the future. Thank you MSL and look forward to buying from you again. Chris and Tina.
Easy and well looked after experience
By Katie M on 05 September 2017 | Verified purchase
MSL trade centre is a pleasure to get your car from, myself and my family as soon as we entered the building were treated with care and respect. Was free to inspect, ask as any questions about the car and had no pressure or typical sales talk from our dealer. My now new car was kept in immaculate condition so couldn't ask for more. Would highly recommend ¿.
A great trader
By Julia S on 02 September 2017 | Verified purchase
The car seller was fantastic throughout the process of buying our car unseen and arranged for it to be delivered in record time. The car was as described and so far so good. We have taken it on two long drives now and there doesn't seem to be any problems fingera crossed.
Helpful and enjoyable.
By Simon B on 02 September 2017 | Verified purchase
Very helpful with looking at the car, also very friendly as well. They are very good at interacting with the customers and are very upfront about the cars, lovely place to go to and I would recommend.
Sound as a Pound & Safe as Houses
By Robert F on 01 September 2017 | Verified purchase
Definitely recommend MSL Trade Centre, Birmingham, in the future to anyone purchasing a vehicle. Pete the owner and salesman is a quality honest fella who answered all enquiries I had about the VW GT TDI advertised online even via email as we were West Country boys coming down from the South West. The cars perfect, quality condition, and was well looked after; Safe to say I enjoyed the drive back home.
By Jonathan L on 01 September 2017 | Verified purchase
Brought a Mercedes Benz E Class from the MSL Trade Centre on Tuesday and not only is the car Phenomenal but the service that accompanied it from Peter and the team. Gave me plenty of advice regarding all the gadgets in the car and tried to save me a few £s where he could. The car itself drives like a dream and is worlds apart from my old car has it was Renault Scenic. I believe one of the other reviews says the MSL Trade Centre is the hidden gem of Birmingham and this is totally correct. 2nd 7 Star Review! Thanks again Jonathan
By Isaac S on 31 August 2017 | Verified purchase
Very friendly and good after sales Service. I was well received. Overall good customer satisfaction
Great customer service and quality cars.
By Georgina W on 30 August 2017 | Verified purchase
We researched well before we contacted MSL Trade Centre and found them easy to contact, very helpful and knowledgable. The car was exactly as described in the advert and we took it for a decent test drive. The purchase was smooth and straight forward and we were happy with the price we gave (I should add here they took our ancient car in trade in). We hit a technical glitch on the way home but MSL were very helpful and corrected the (minor) fault as soon as possible. We have had the car almost a month now and it has done serious mileage since including a jaunt to SW Ireland - no complaints - happy customers.
Great, enjoyable , stresfree
By Krzysztof C on 30 August 2017 | Verified purchase
Professional service, helpful staff. If you are looking for a great cars MSL Trade Centre is the right place to visit.
MSL Trade Centre
- 0121 7531313 07955 582828
Thank you for contacting us!
We will aim to get back to you as soon as possible.
There was a problem sending your email.
There may be a technical issue.
Please try again later.
|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 15:00|
Due to the current circumstances we are open during lockdown and our vehicles can be viewed only by appointment on a one on one basis , please call for more information and viewing . Stay safe from all the Msl Staff .