Customer reviews of MSL Trade Centre

By Michael M on 05 November 2017 | Verified purchase

We were looking for the right car to be bought from the right place.. For us this right place was Msl Trade Centre a week ago. We are happy not only with our new Merc, but also about the way we were treated - it was a proper Service .. Peter, many thanks for your oppenest and positiveness, and also no-pressure environment! We happy to recomment to everybody who plans to buy a decent quality used car to go and visit Msl Trade Centre. Gents, we wish you the best in your business! Anna&Mike

Reply from MSL Trade Centre on 06/11/17

Thank you Mike and Anna for your 5 star feedback . We are delighted you were happy with our sales process from start to finish , as we always strive to offer a no hassle , no pressure sales procedure . Thank you so much for taking the time to leave us this fantastic review and we look forward to your recommendations . Happy motoring and best regards from Peter and the Msl Trade Centre team

By Jitender M on 29 October 2017 | Verified purchase

Good service and friendly. Would recommend third car bought

Reply from MSL Trade Centre on 30/10/17

Hi Jitender thank you so much for your 5 star feedback . Great customer care are qualities we feel very strongly about , and reviews like yours reinforces these values we hold so dear . We appreciate your business and of course your loyal custom . Best regards from Peter and the Msl Trade Centre team

By Malcolm John W on 29 October 2017 | Verified purchase

The lads at MSL are brilliant with the bonus of great cars at affordable prices!! Worth looking behind Renault in Digbeth as a hidden treasure for a used car. Many thanks to everyone as MSL!!

Reply from MSL Trade Centre on 30/10/17

Thank you so much Malcolm for your 5 star review and of course your very kind words . It was lovely to meet you and i am glad you were happy with our customer service , we treat our customers as we would like to be treated ourselves and therefore find that honestly is for sure the best policy . May we wish you happy motoring and hope to see you when you are ready to make your next purchase .Best regards from Peter and the Msl Trade Centre team

By Nigel R on 25 October 2017 | Verified purchase

I'm delighted with my purchase and the team at MSL were very friendly and helpful. I would certainly recommend MSL Trade Centre. Thanks

Reply from MSL Trade Centre on 26/10/17

Hi Nigel, i am delighted to read your kind words about Msl Trade Centre . Thank you for your great 5 star feedback . It was lovely to meet yourself and we wish you happy motoring for the future , we look forward to seeing you when you make your next purchase . Many thanks from Peter and the Msl Trade Centre team

By Gavin A on 17 October 2017 | Verified purchase

Great bloke great cars a cup of tea relaxed attitude I'd go straight back for my next car and I had to travel from Cambridge well worth the trip

Reply from MSL Trade Centre on 19/10/17

Thank you Gavin for your 5 star review , its great to get such positive feedback with you appreciating our laid back relaxed sales approach . We look forward to seeing you again when you are ready to make your next purchase and promise the kettle will be on ! happy motoring from Peter and the Msl Trade Centre team

By Mr Yufeng G on 16 October 2017 | Verified purchase

Very friendly and helpful staff, know what they are doing, made the whole process easy and smooth. Would recommend it to friends.

Reply from MSL Trade Centre on 17/10/17

Good morning Mr Guo , i am delighted to read your kind words about Msl Trade Centre Birmingham . Thank you so much for your feedback and your 5 star review . I am thrilled that Peter and his team have succeeded in delivering an excellent customer experience to you . Best regards from all of the Msl Trade Centre team

By Monika M on 14 October 2017 | Verified purchase

Very helpful and friendly team . I love my new car and I am very happy with their help. I would recommend this place to anyone :). Thank you

Reply from MSL Trade Centre on 15/10/17

Thank you Monika so much for your 5 star feedback . At Msl Trade Centre we offer a no pressure relaxed sales approach . We look forward to your valued recommendations and wish you happy motoring . Best regards from Peter and the Msl Trade Centre team

By Mark G on 14 October 2017 | Verified purchase

Really friendly people and we got a great deal. What more can you ask of a car dealer? Would definitely go there again.

Reply from MSL Trade Centre on 15/10/17

Hi Mark , thank you for taking the time to give us an outstanding 5 star review . We take pride in offering excellent customer service and value for money and its great to know you had a good car buying experience . Reviews like yours reinforce the qualities we hold so dear . Many thanks and best regards from Peter and the Msl Trade Centre team

By Stephanie R on 11 October 2017 | Verified purchase

Salesman P, ably assisted by salesman Z, (Autotrader doesn't want me to use names in a review, can't understand why when the review is complimentary) made the viewing process very easy. I was left to view at my leisure with one or other on hand to assist and answer questions at my request. No hard sell. I wouldn't hesitate to recommend this dealer to a friend.

Reply from MSL Trade Centre on 12/10/17

Thank you Stephanie for your kind words and for outlining the nature of our sales process . At Msl Trade Centre we treat our customers as we would want to be treated ourselves , in overseeing the sale runs smooth from start to finish . Its great great to get another 5 star review and such positive feedback . Best regards From Peter and the Msl Trade Centre team

By Sheriden R on 07 October 2017 | Verified purchase

Excellent service.very friendly and helpful. Carp jokes lol. Everything sorted in 20 minutes to drive away. Would highly recommend

Reply from MSL Trade Centre on 08/10/17

Hi Sheriden , thank you for your 5 star review and of course your kind words . Years of being in the motortrade bring the quality of service and knowledge that you have experienced , we look forward to your recommendations and wish you happy motoring . Best regards from Peter and all the Msl Trade Centre team