Customer reviews of MSL Trade Centre
At MSL Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
MSL Trade Centre
Based on 244 customer reviews
A genuine pleasure to deal with!
By Jonathan F on 24 July 2017 | Verified purchase
Amidst trying circumstances this past week my current car gave up the ghost meaning a quick replacement was needed. As I couldn't get out of work the family pitched in to help and Pete at Msl made everything so easy. No pressure sales, in fact where I was at a point where I was practically willing to buy on the good word of my brother, Pete insisted I come and test drive it early on Saturday before committing! He handled the circumstances of our purchase brilliantly, gave us an extended warranty on the car and when I found that the Cigar lighter didn't work and called him up, offered to fix it f.o.c. (Turns out it was just the fuse, fixed myself, all is well! But he never hesitated to offer and that meant a lot!!) He was friendly, chatty and a genuine pleasure. We have his card and will definitely give Msl a bell when the Wife needs a new motor! Thanks for making it so easy. Much appreciated. :D
Friendly, easy, great deal.
By Nathaniel J on 17 July 2017 | Verified purchase
Great customer service. Test drove a few cars, all of which seemed great. I was worried about the short MOT, but was offered a new 12 month MOT where they would pick up the bill for any fixes needed at a cerified mercedes garage. Couldn't ask for more.
By Jeremy M on 12 July 2017 | Verified purchase
I have to say that in all my years being nearly 70 years old and have brought and sold a number of cars, I have never had such a good experience . The car I brought was an X Type Jag, that was advertised on Auto Trader. From the moment I went to see it there was no pressure and the salesman Peter went above and beyond. He accepted an offer, repaired all the advisories on MOT certificate and even replaced the battery. my children where with me and said " dad, he's a very nice man'. Avery nice genuine person, definitely recommend . The Jaguar is excellent.
Yes yes yes!
By Molly B on 10 July 2017 | Verified purchase
I would come back here and buy a car in a heart beat, Pete was amazing! The condition of the car was brilliant, any damages he warned me from the get go (not a norm in the car trade world) clean building, the company clearly take pride in what they do, time is spent on the cars and equally on the customers, extreamely helpful, fun and friendly service. Just an all round yes for me, the best car buy I've ever done! Thanks Pete and staff.
Very helpful and straightforward dealer
By GHEORGHE V on 03 July 2017 | Verified purchase
The gentleman was very helpful, friendly and patient and explained to me everything I needed to know about the car. Thank you!
Look no further
By Andrew C on 30 June 2017 | Verified purchase
Knowledgeable and courteous staff. The car was as described.
Quality staff & cars & value for money
By Elaine B on 27 June 2017 | Verified purchase
This is the second car I have bought from MSL. The Manager is very professional and down-to-earth. He ensures repeat custom by providing quality cars and a smooth transaction. The last car I bought from them is still running like a dream. I just need a bigger one now.
By JULIAN K on 27 June 2017 | Verified purchase
Recently purchased mercedes e class.First class service from Mls. Staff extremely professional courteous and very helpful.Cant rate the car yet but seems an exceptional car at a great price.
Zee top man
By Michael S on 24 June 2017 | Verified purchase
Hi my name is Michael I came up from London by train to msl trade centre which is 5mins by cab from station. when I arrived I was greeted by a salesman called zee. but the only thing I could see was the beast I came to purchase when say beast I mean a bmw 760li .Zee spent a lot of time with me he did not just take my money and say see you later , top man. When I took my eyes off the beast and looked around the show room they have a good selection of quality cars.I was offered a hot drink and when I arrived ,the time I spent there was pleasent.Drove back to London with a big smile on my face.
A PERFECT, NO PRESSURE SALE
By Jayne W on 21 June 2017 | Verified purchase
Zee was professional, courteous and extremely polite. He was very knowledgeable and explained every function of the car. On the test drive, he drove whilst explaining the automatic gear box of which I had no previous experience and then patiently guided me as I took the wheel. As a woman buyer it can be a little daunting buying a new car but at no point did I feel intimidated or pressured to buy. Top marks to MSL and their awesome customer service and a special thanks to Zee. I love my new car and would definitely recommend them and their services.
MSL Trade Centre
- 0121 7531313 07955 582828
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 15:00|
Due to the current circumstances we are open and our vehicles can be viewed only by appointment on a one on one basis , please call for more information and viewing . Stay safe from all the Msl Staff .