Customer reviews of MSL Trade Centre
At MSL Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
MSL Trade Centre
Based on 262 customer reviews
Purchase of our Much loved E class coupe.
By munna A on 29 February 2020 | Verified purchase
From the very first phone Conversation even before getting to the centre we were made to feel very welcome and reassured by the friendly voice on the other end of the phone . Once we arrived again we were welcome and made to feel at ease, and this continued during our test drive of the vehicle.Needless to say we ended up purchasing the vehicle which may I add was settled at an extremely great price After further negotiation we got an even bigger discount than the original poster price . Amazing value for money !!! All the paperwork including the tax was completed By the sales assistant before we left,.extremely efficiently and if anything did not feel like a sales transaction but friendly banter and discussion throughout the process. We not only walked away with an immaculate vehicle , A three month warranty As well as an amazing offer on an extended warranty from this prestigious Merc dealership to boot. All in all A1 service From an A1 company. Would not hesitate to recommend. 😊
By damien S on 27 February 2020 | Verified purchase
Really pleased. The service was very friendly and relaxed, not pushy at all.
Best car dealers around !
By nadeem W on 15 February 2020 | Verified purchase
Best car dealers ive been to the staff are very friendly, the car i bought was just as it was descibed if not better. Peter was very helpfull thank you for your service will definatly recommend and buy from here again.
Purchase Hybrid 4
By paul G on 12 February 2020 | Verified purchase
Very very good no pressure very helpful and a fantastic service I would use this company again .
By waseem H on 07 February 2020 | Verified purchase
Great experience. Professional dealing. No hassle buying. Looking forward to deal in future.
By jonathan M on 21 January 2020 | Verified purchase
Fantastic service- treated with dignity everyday well explained with deep knowledge
I hope it gets through the public
By Marin A on 17 January 2020 | Verified purchase
Both a new car from them. Only 30.000 miles on the clock, after a 2 days of driving notice and oil leak from the engine, to be more exact Rocker Cover gasket. I have notified them and the woranty company that they gave me with the purchase of the car. Bottom line warranty won't cover the damage for no practical reason which I will take them to Court. Strongly do not recommend baying cars from this dealer hi possibility of getting a damaged vehicle.
Purchasing VW caddy life
By ian W on 16 December 2019 | Verified purchase
Peter is a very helpful and interesting man. We arranged to view the VW Caddy on route from Eastbourne to Scotland. After test driving I agreed to buy it and all paper work etc was carried out. On our way home the following week I collected the Caddy. On my test drive I never put my foot down hard as drove around in a built up area and max speed limit was 40mph. Sadly, I found that when in sport (auto gear box) the van would not change gear. I took the van to my local garage to check it out who confirmed a gear box fault. I contacted Peter who told me not to worry and would speak to the gearbox company he had used. I took the van to a gearbox specialist near me and found that mechatronic value was at fault. It turned out that the wrong program had been installed (petrol put on a diesel). This was changed at no cost to me and now the vehicle runs like a dream. It was a pain and did make me panic but as Peter said, he would get it resolved and we did.
By luke P on 30 November 2019 | Verified purchase
Just picked my new Audi A4 sline up from this place very pleased with it after driving 3hrs was well worth coming. Prices are fair very genuine place good staff very helpful guy.
Great service and customer care
By donna B on 28 November 2019 | Verified purchase
My experience of MSL Trade Centre has been very positive. I found Peter to be genuine, fair and very helpful. After discovering an unexpected electrical problem with my car, he went the extra mile to make sure my new car was fixed and that I had a good deal. He also made sure I had a replacement car while mine was being fixed. He kept in touch with me through the whole process to explain what was happening and to reassure me. I would recommend MSL.
MSL Trade Centre
- 0121 7531313 07955 582828
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 15:00|
Due to the current circumstances we are open during lockdown and our vehicles can be viewed only by appointment on a one on one basis , please call for more information and viewing . Stay safe from all the Msl Staff .